Upgrade from VR6 to VR7

01

BEFORE YOU UPGRADE

Benefits of VidiReports 7

VidiGates

The VidiGates mode, allowing to count people from an overhead position to have information about traffic count and direction, is not supported by VidiReports 7 at the moment. If you’d like to use this feature, you will have to use VidiReports 6.

Upgrading or starting from scratch ?

VidiReports 7 includes an upgrade mechanism from versions 5 and 6.

With this mechanism, you will keep:

  • Your network organization (sites, locations, boxes)
  • Your configuration parameters
  • Your entitlements provided by the former license file, such as expiration dates and features.

If you choose to start from scratch, you will have to re-organize your network, which means:

  • Moving the newly created boxes into existing locations and deleting old boxes
  • or, moving the newly created locations into your sites, and deleting the previous ones – you will lose data continuity as data is stored at the location level.

02

DOS AND DON'TS

DOs

  • Test on a small subset of locations before complete network deployment
  • Read the installation manual
  • Stop VidiReports from working
  • Stop any mechanism you had put in place to start VidiReports at boot
  • Contact us in case you have any doubt

DON'Ts

  • Uninstall VidiReports 5 or 6 before upgrading
  • Deploy on hundreds of boxes unless you have tested the mechanism before
  • Miss the upgrade command line if you are on Linux

03

UPGRADE

Windows

• Download VidiReports 7 from VidiCenter – selecting the network will make sure new boxes are created in this network, it will not have an impact on pre-existing boxes.
• Note your current boxIDs and stop all instances of VidiReports currently running on the computer
• Make sure the existing VidiReports installation will not launch again after restarting the computer
• you may have included it in the user startup programs folder, check
C:\Users\\AppData\Roaming\Microsoft\Windows\StartMenu\Programs\Startup
• or in the all users startup programs folder, check C:\ProgramData\Microsoft\Windows\StartMenu\Programs\Startup
• Launch the installer and follow the instructions
• It should automatically detect a previous installation and ask you to import settings
• Once you are finished, go to the Control Center by typing https://locahost:9443 or http://localhost:9080 in Chrome – the username and passwords you had created for the Control Center will be reset to the default ones admin and secret . You will be able to re-define them at a later stage.
• Verify that your installation is working as expected, that your boxID was conserved
• If you want to stop, start or reboot the service, go to Windows’ Services menu by typing Services in Windows’ search bar
• You may keep the former version of VidiReports on the machine, as long as it is no longer restarted. If you are confident everything is working
fine, you can also delete the corresponding directory.

Linux

• Download VidiReports 7 from VidiCenter – selecting the network will make sure new boxes are created in this network, it will not have an impact on pre-existing boxes.
• Note your current boxIDs and stop all instances of VidiReports currently running on the computer
• Make sure the existing VidiReports installation will not launch again after restarting the compute
• The Linux download is a self-contained shell script, it depends on Bash.
• When launched as root (or through sudo), VidiReports will be installed in a system-wide location, and launch/stop scripts will be deployed to /etc/init.d so that it is launched at startup
• Additional arguments to the script (must come after all options and their own arguments) are treated as paths to existing VidiReports 6.x configuration files to import as new instances
• Once you are finished, go to the Control Center by typing https://locahost:9443 or http://localhost:9080 in Chrome – the username and passwords you had created for the Control Center will be reset to the default ones admin and secret . You will be able to re-define them at a later stage.
• Verify that your installation is working as expected, that your boxID was conserved
• You may keep the former version of VidiReports on the machine, as long as it is no longer restarted. If you are confident everything is working fine, you can also delete the corresponding directory.